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Frequently Asked Questions

Shipping within the US depends on the weight of the items. Please go to the checkout to find the shipping cost for your order.

US orders normally take 1-7 business days to arrive. Occasionally there may be shipping delays - if so this will be listed in the shipping time at the checkout.

Your order may be subject to customs fees in your country. We can not control and are not responsible for any additional fees required for customs clearance. These may vary from country to country, so please contact your local customs office for more information.

Once your order has been fulfilled, you will receive a confirmation email which includes a link to track your order. If you haven’t received an email yet, don’t worry! Your order may take 24-48 hours to be dispatched and tracking information may take 24-48 hours to update after being dispatched. Please note, some countries may not have tracking available.

We offer a 60 day, no-questions-asked money back guarantee. If you would like to make a return, please send an email to our friendly staff at, or send us a message through the contact form on our website.

Yes. We offer a full refund within 60 days of delivery if you change your mind, or if you want to return it for any other reason. In the unlikely event that your product is defective, we’ll provide either a replacement or a full refund on the purchase price.

We recommend applying some cooking oil to the blade after each use. To prevent rusting, thoroughly dry the knife after washing. A patina forming is natural as it is high-carbon steel.